How do I buy Revoice credits?
Open Revoice inside Canva, click Add credits, choose a pack, and complete checkout. Opening from Canva connects the purchase to your app account.
How are Revoice credits calculated?
Credits are estimated from generated replacement narration length, at about 20 credits per minute. The estimate is shown before generation.
Do upload, analysis, preview, and adding to Canva use credits?
No. Credits are used when you generate replacement narration. Uploading a source clip, analyzing it, estimating cost, previewing the generated audio, and adding it to Canva do not use extra credits.
What happens if generation fails?
If Revoice generation fails after credits are reserved, Storyship marks the usage job as failed and refunds the credits.
Do credits renew automatically?
These are one-time credit packs. They do not renew automatically unless a subscription option is added later and clearly labeled.
What should I do if credits do not appear after payment?
Return to the Canva app and refresh credits. If the balance still does not update, contact support with the checkout email and purchase time.